Scheduled Maintenance : Service degradation on Toll-Free SMS towards Telus phone numbers in Canada
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Mar 26, 2024 - 08:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2024 - 05:00 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free towards Telus phone numbers in Canada. During this maintenance there could be an intermittent delay in delivery of Toll-Free SMS.

When is the maintenance?
26th March 2024 05:00 - 26th March 2024 08:00 UTC
25th March 2024 20:00 - 26th March 2024 01:00 PDT

What services will be affected?
Two-way Toll-Free SMS/MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Posted Mar 24, 2024 - 05:14 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).