This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are working with our carrier to resolve the issue at earliest and will update as information becomes available.

Our carrier partner is observing minor inbound voice call failures towards El Paso, Texas phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home