A fix has been implemented and we are monitoring the results.
Posted Apr 21, 2019 - 11:56 UTC
Update
We are working with our carrier to resolve the issue at earliest and will update as information becomes available.
Posted Apr 20, 2019 - 12:58 UTC
Investigating
Our carrier partner is observing minor inbound voice call failures towards El Paso, Texas phone numbers. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.