Delivery delay on inbound/outbound regular SMS towards US phone numbers in Dallas region

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 12, 2021 - 00:30 UTC

Investigating

Dear Valued Customer,

We are currently observing inbound/outbound regular SMS delivery delays for a small segment of SMS towards US phone numbers in Dallas region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#3616
Posted Jun 11, 2021 - 21:05 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).