Call failures on inbound voice & inbound SMS towards the US and Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved

Posted Oct 30, 2019 - 07:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results

Posted Oct 30, 2019 - 06:02 UTC

Identified

The issue has been identified and a fix is being implemented

Posted Oct 30, 2019 - 04:11 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards the US and Canada phone numbers

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#173815

Posted Oct 30, 2019 - 03:36 UTC