Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible. Carrier Partners: Messaging API - Toll-free SMS, USA & Canada
Posted Aug 20, 2021 - 16:31 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information. Carrier Partners: Messaging API - Toll-free SMS, USA & Canada
Posted Aug 20, 2021 - 16:12 UTC
Update
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information. Carrier Partners: Messaging API - Toll-free SMS, USA & Canada
Posted Aug 20, 2021 - 16:11 UTC
Investigating
We are currently observing two way toll-free SMS delivery delays for a small segment of SMS towards US and Canada phone numbers. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #46219 Carrier Partners: Messaging API - Toll-free SMS, USA & Canada