A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2019 - 02:01 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 17, 2019 - 17:59 UTC
Identified
Our carrier partner is observing minor inbound voice call failures towards phone numbers in the US(Fort Smith). A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.