Scheduled Maintenance : Service degradation on Outbound Tollfree SMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Jul 16, 2024 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 16, 2024 - 05:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting outbound toll-free SMS towards the US phone numbers. During this maintenance, there could be a delay in the delivery of toll-free SMS.

When is the maintenance?
16th July 2024, 05:00 UTC - 16th July 2024, 11:00 UTC
15th July 2024 22:00 PDT - 16th July 2024 04:00 PDT

What services will be affected?
Outbound toll-free SMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#67629
Posted Jul 15, 2024 - 12:16 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).