Service degradation on outbound PSTN calls.

Incident Report for Plivo

Resolved

Dear Valued Customer,

We had experienced intermittent issues with a small fraction of outbound call connecting towards the PSTN network and simultaneous Dial towards multiple endpoints. This happened due to rolling out a few changes for improving the call setup for outbound calls towards the PSTN network. Our engineering team has resolved the issue and all services are working normally as expected.

Start Time : 16 Dec 2020, 09:45 AM UTC
End Time: 16 Dec 2020, 17:05 PM UTC

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
Posted Dec 16, 2020 - 04:30 UTC