Delivery delay on inbound SMS and MMS towards the US phone numbers : Rochester
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Jun 19, 2022 - 13:46 UTC
Investigating
Dear Valued Customer,

One of our carrier partners currently observing inbound SMS and MMS delivery delays for a small segment of phone numbers towards the US Rochester phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#93413
Posted Jun 18, 2022 - 21:58 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).