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Delivery delay on inbound SMS and MMS towards the US phone numbers : Rochester

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 19, 2022 - 13:46 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing inbound SMS and MMS delivery delays for a small segment of phone numbers towards the US Rochester phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#93413
Posted Jun 18, 2022 - 21:58 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).