We experienced intermittent SMS message failures between 13:50 UTC and 13:59 UTC on 29th Oct 2025 due to an underlying infrastructure failure. The issue was auto-recovered, and all systems have since stabilized.
Message processing has fully recovered, and the platform is operating normally.
Incident Start Time: 29th Oct 2025 13:50 UTC Incident End Time: 29th Oct 2025 13:59 UTC
Posted Oct 29, 2025 - 14:33 UTC
This incident affected: Messaging API (SMS API, Verify API).