Dear Valued Customer,
One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS.
When is the maintenance?
16th November 2021 05:20 UTC - 16th November 2021 14:00 UTC
15th November 2021 21:20 PDT - 16th November 2021 06:00 PDT
What services will be affected?
Two-way Toll-Free SMS.
What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new