Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Oct 26, 2022 - 14:43 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 26, 2022 - 14:41 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 26, 2022 - 14:39 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 26, 2022 - 14:15 UTC
Investigating
Dear Valued Customer,
One of our carrier partners currently observing inbound and outbound SMS delivery delays for a small segment of phone numbers towards the US and Canada phone numbers: AT&T. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.