Call failures on inbound voice towards Indonesia phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Apr 29, 2019 - 10:52 UTC

Update

We are continuing to work with our carrier partner to resolve the issue. We will give further updates shortly.

Posted Apr 24, 2019 - 10:06 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Indonesia phone numbers . A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#145039

Posted Apr 18, 2019 - 10:07 UTC

This incident affected: Voice API (PSTN Calls).