Delivery delays on inbound\outbound SMS towards all US & Canada Tollfree numbers

Incident Report for Plivo

Resolved

Our carrier partner has resolved this incident and all services are operational.
Posted Dec 20, 2018 - 20:30 UTC

Monitoring

A fix has been implemented by our carrier partner and we are monitoring the results
Posted Dec 20, 2018 - 19:31 UTC

Investigating

We are currently observing inbound\outbound SMS delivery delays towards all Tollfree numbers in US & Canada.
We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Dec 20, 2018 - 18:21 UTC