Call failures on inbound voice towards few US phone numbers from AT&T
Incident
Report for Plivo
Resolved
All systems are operating normally at this time. The incident has been resolved.
Update
Our carrier partner has identified few southeastern U.S. phone numbers that could be impacted for inbound services. A small percentage of phone numbers impacted are (in the area of
Asheville, Charlotte, Greensboro,Raleigh, Wilmington,(North Carolina)| Greenville, Florence, Columbia (South Carolina) | Jacksonville, Gainesville, Orlando, Miami (Florida).
We're actively working with our carrier to get this issue resolved as soon as possible.
Asheville, Charlotte, Greensboro,Raleigh, Wilmington,(North Carolina)| Greenville, Florence, Columbia (South Carolina) | Jacksonville, Gainesville, Orlando, Miami (Florida).
We're actively working with our carrier to get this issue resolved as soon as possible.
Identified
Our carrier partner has identified the impact is limited to the southeast region.
Investigating
Our carrier partner is observing minor inbound voice call failures towards few US phone numbers from AT&T.
A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
This incident affected: Voice API (PSTN Calls).