Delivery delays on inbound SMS towards all US & Canada Tollfree numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Apr 20, 2020 - 21:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 20, 2020 - 21:22 UTC

Update

We are continuing to investigate this issue.
Posted Apr 20, 2020 - 21:22 UTC

Investigating

We are currently observing inbound SMS delivery delays towards all Tollfree numbers.
We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#188504
Posted Apr 20, 2020 - 21:04 UTC