Failures on Inbound voice towards Roanoke phone numbers is US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Apr 13, 2019 - 16:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 13, 2019 - 12:35 UTC

Identified

The issue has been identified and we are working with our carrier to resolve it at earliest.
Posted Apr 12, 2019 - 20:34 UTC

Investigating

Our carrier partner is observing inbound voice call failures towards Roanoke phone numbers in US. A small percentage of phone numbers may experience this issue.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Apr 12, 2019 - 15:40 UTC
This incident affected: Voice API (PSTN Calls).