Delivery delay on inbound SMS towards US phone numbers : Fresno, CA
Incident Report for Plivo
This incident has been resolved.
Posted Jul 28, 2022 - 13:41 UTC
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jul 27, 2022 - 13:20 UTC
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Jul 27, 2022 - 08:28 UTC
Dear Valued Customer,

Our carrier partner is observing minor inbound SMS delivery delays for a small segment of phone numbers towards US phone numbers in Fresno,CA region.

All other services are operating normally.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal:
Posted Jul 27, 2022 - 08:27 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).