Delivery delay on inbound SMS towards US phone numbers in Marquette, MI.

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Mar 12, 2021 - 13:23 UTC

Investigating

Dear Valued Customer,

We are currently observing inbound SMS delivery delays for a small segment of SMS towards US phone numbers in Marquette, MI. A small percentage of phone numbers may experience delivery delays in SMS services. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#2548
Posted Mar 10, 2021 - 11:12 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).