Call failures on Inbound Voice towards Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 17, 2020 - 22:08 UTC

Investigating

Our carrier partner is observing Inbound Voice call failures towards Canada phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#183752
Posted Feb 17, 2020 - 18:39 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada) and Carrier Partners: Voice API (Voice, North America).