Delivery delay on Inbound/Outbound regular SMS towards South Africa phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Sep 19, 2023 - 19:37 UTC
Investigating
Dear Valued Customer,

One of our carrier partners is currently observing inbound/outbound regular SMS delivery delays for a small segment of phone numbers in South Africa. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#38625
Posted Sep 19, 2023 - 07:27 UTC
This incident affected: Carrier Partners: Messaging API (SMS, Africa).