Scheduled Maintenance : Service degradation on Inbound and Outbound SMS and MMS towards Verizon phone numbers in US
Scheduled for Nov 21, 05:00 - 08:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS and MMS towards Verizon phone numbers in US. During this maintenance there could be a delay in delivery of SMS and MMS.

When is the maintenance?
21st November 2024 05:00 - 21st November 2024 08:00 UTC
20th November 2024 21:00 - 21st November 2024 00:00 PDT

What services will be affected?
Inbound and outbound SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76578
Posted Nov 13, 2024 - 01:33 UTC
This scheduled maintenance affects: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).