Call failures on inbound voice towards the US phone numbers.
Incident Report for Plivo
This incident has been resolved.
Posted Nov 18, 2021 - 05:22 UTC
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Nov 17, 2021 - 21:51 UTC
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Nov 17, 2021 - 21:51 UTC
Dear Valued Customer,

Our carrier partner is observing minor inbound voice call failure towards US phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions. Support portal:
Posted Nov 17, 2021 - 20:23 UTC
This incident affected: Carrier Partners: Voice API (Voice, North America).