Scheduled Maintenance : Service degradation on Two-way SMS\MMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Oct 16, 2023 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 16, 2023 - 10:00 UTC
Dear Valued Customer,

One of our carrier partner is performing planned maintenance on their service, affecting Two-way SMS and MMS towards the US phone numbers. During this maintenance, there could be a delay in the delivery of SMS and MMS.

When is the maintenance?
16th October 2023, 10:00–16th October 2023, 11:00 UTC
16th October 2023, 03:00–16th October 2023, 04:00 PDT

What services will be affected?
Two-way SMS and MMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Posted Oct 11, 2023 - 21:11 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, Shortcode SMS, USA & Canada, MMS, USA & Canada).