Inbound call failure and Inbound SMS failure towards US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 24, 2020 - 01:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 21, 2020 - 15:40 UTC

Investigating

Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in Toledo,OH.A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#184112
Posted Feb 21, 2020 - 15:40 UTC