Partial Outage : Outbound Toll Free SMS are impacted in US and Canada
Incident
Report for Plivo
Resolved
All systems are operating normally.
Monitoring
Our carrier partner has rolled back the change made on their platform. We are observing the messages sent from US and Canada Toll-free numbers are improving. We are closely monitoring the situation and we will continue to post updates here.
Investigating
We are investigating an issue with outbound Toll Free SMS in US and Canada and will update this thread with progress on its resolution.