Scheduled Maintenance : Service degradation on processing 10DLC requests : US and Canada

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.

Posted May 15, 2024 - 12:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 15, 2024 - 05:30 UTC

Scheduled

Dear Valued Customer,

One of our carriers is conducting planned maintenance on their service, which may cause delays in 10DLC requests for US and Canada phone numbers.

When is the maintenance?
15th May 2024 05:30 - 15th May 2024 12:00 UTC
14th May 2024 22:30 - 15th May 2024 05:00 PDT

What services will be affected?
10DLC Requests.

What is the impact?
Delay in 10DLC requests during maintenance window.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#62162

Posted May 15, 2024 - 05:12 UTC

This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).