Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Jul 24, 2024 - 07:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2024 - 05:30 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS/MMS towards the US phone numbers. During this maintenance there could be a delay in delivery of SMS/MMS.

When is the maintenance?
24th July 2024 05:30 - 24th July 2024 07:30 UTC
23rd July 2024 22:30 - 24th July 2024 00:30 PDT

What services will be affected?
Inbound and Outbound SMS/MMS.

What is the impact?
During this maintenance window customers could experience possible latency with both Inbound and Outbound SMS/MMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#68494, 68495
Posted Jul 23, 2024 - 19:13 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).