Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Jun 09, 2022 - 08:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 09, 2022 - 07:30 UTC
Scheduled
Dear Valued Customer,

We are performing a maintenance activity on our Messaging platform which is affecting Two-way Toll-Free SMS/MMS towards the US phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS and MMS.

When is the maintenance?
09th June 2022 07:30 - 09th June 2022 08:30 UTC
09th June 2022 00:30 - 09th June 2022 01:30 PDT

What services will be affected?
Two-way Toll-Free SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
Posted Jun 09, 2022 - 06:26 UTC
This scheduled maintenance affected: Messaging API (SMS API, MMS API).