Failures on all inbound and outbound MMS towards US & Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Apr 17, 2020 - 19:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2020 - 18:09 UTC

Investigating

We are currently observing inbound and outbound MMS failures towards US and Canada phone numbers .
We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Apr 17, 2020 - 17:27 UTC