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Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Nov 19, 2020 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2020 - 05:00 UTC

Scheduled

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS & MMS.

When is the maintenance?
19th November 2020 05:00 UTC - 19th November 2020 07:59 UTC
18th November 2020 21:00 PDT - 18th November 2020 23:59 PDT

What services will be affected?
Two-way Toll-Free SMS & MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#9271
Posted Oct 31, 2020 - 05:09 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).