Delivery delay on Inbound/Outbound SMS and MMS towards US phone numbers
Incident
Report for Plivo
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Investigating
Dear Valued Customer,
One of our carrier partners is currently observing Inbound/Outbound toll-free SMS & MMS delivery delays towards Verizon phone numbers in the US region. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#73599
One of our carrier partners is currently observing Inbound/Outbound toll-free SMS & MMS delivery delays towards Verizon phone numbers in the US region. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#73599
This incident affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).