Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US phone numbers: AT&T

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Sep 24, 2020 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 24, 2020 - 04:00 UTC

Scheduled

Dear Valued Customers,

One of our carriers in the US is performing planned maintenance on their service-affecting Two-way Toll-Free SMS and inbound MMS. During this maintenance there could be a delay in delivery of Toll-Free SMS and inbound MMS.

When is the maintenance?
24th September 2020 04:00 UTC - 24th September 2020 11:00 UTC
23rd September 2020 21:00 PDT - 24th September 2020 04:00 PDT

What services will be affected?
Two-way Toll-Free SMS & Inbound MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#198231
Posted Sep 21, 2020 - 16:16 UTC