Inbound call failures towards multiple regions in the US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Sep 30, 2020 - 13:19 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 30, 2020 - 10:34 UTC

Investigating

Our carrier partner is observing minor inbound call failures towards multiple regions in the US. A small percentage of phone numbers may experience call failures.

Below are the affected areas :

Savannah, GA
Macon, GA
Chattanooga, TN
Montgomery, AL
Tallahassee, FL

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#198604
Posted Sep 30, 2020 - 06:25 UTC