Failures on outbound SMS on Plivo SMS API

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 23, 2024 - 05:42 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 23, 2024 - 05:39 UTC

Identified

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted May 23, 2024 - 05:27 UTC

Investigating

Dear Valued Customer,

We are currently experiencing outbound SMS failures. Our engineers are actively working to resolve the issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted May 23, 2024 - 04:58 UTC
This incident affected: Messaging API (SMS API).