Delivery delay on Inbound SMS towards the US and Canada phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Feb 12, 2020 - 23:03 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 12, 2020 - 22:24 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 12, 2020 - 21:17 UTC
Investigating
We are currently observing Inbound SMS delivery delays for a small segment of SMS towards the US and Canada phone numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#183525
Posted Feb 12, 2020 - 20:21 UTC