Scheduled Maintenance : Service degradation on Two-way SMS towards the US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted May 11, 2023 - 04:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 10, 2023 - 14:00 UTC

Scheduled

Dear valued customer,

One of our carriers is performing planned maintenance on their service, affecting two-way SMS towards the US phone numbers in Dallas. During this maintenance, there could be a delay in the delivery of regular SMS.

When is the maintenance?
10th May 2023 14:00 - 11th May 2023 04:00 UTC
10th May 2023 07:00 - 10th May 2023 21:00 PDT

What services will be affected?
Two-way SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#27464
Posted May 08, 2023 - 15:20 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).