The Toll Free carrier for US and Canada has resolved the delivery failure.
Service is restored but they are still seeing delay in their connection with Verizon network.
Posted Jul 12, 2017 - 22:49 UTC
Update
We are still seeing high volume of undelivered SMS from this carrier.
We are investigating with them.
Posted Jul 12, 2017 - 22:29 UTC
Monitoring
The Toll Free carrier for US and Canada has restored their service.
We are still monitoring.
Posted Jul 12, 2017 - 22:17 UTC
Update
Our Toll Free SMS provider for US and Canada is migrating their services to another datacenter.
We will notify you of further updates from them.
Posted Jul 12, 2017 - 19:44 UTC
Update
Our carrier is still working with their datacenter provider to resolve the issue.
We will provide an update in the next hour.
Posted Jul 12, 2017 - 19:22 UTC
Identified
Our Toll-Free carrier is still investigating the issue.
They are currently experiencing an outage with one of their datacenter.
Posted Jul 12, 2017 - 18:15 UTC
Investigating
We're investigating an issue with our Toll-Free carrier, you might face some issues with outbound SMS from Toll-free numbers.