Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US & Canada phone numbers
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Nov 22, 2021 - 08:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 22, 2021 - 04:00 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS.

When is the maintenance?
22nd November 2021 04:00 UTC - 22nd November 2021 08:00 UTC
21st November 2021 20:00 PDT - 22nd November 2021 00:00 PDT

What services will be affected?
Two-way Toll-Free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Posted Nov 20, 2021 - 21:55 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).