Intermittent Call failure in India via domestic routes
Incident
Report for Plivo
Resolved
This incident has been resolved.
Update
We are continuing to investigate this issue.
Investigating
Dear Valued Customer,
We observing intermittent Outbound call failures in India towards Mumbai region. Calls originating from international caller IDs toward India are not affected. All other services are operating normally.
We are actively working with our carrier partner to resolve this issue as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
We observing intermittent Outbound call failures in India towards Mumbai region. Calls originating from international caller IDs toward India are not affected. All other services are operating normally.
We are actively working with our carrier partner to resolve this issue as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
This incident affected: Carrier Partners: Zentrunk - SIP Trunking (SIP Trunking, Asia).