Delivery delay on inbound MMS towards US & Canada phone numbers.

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Apr 13, 2020 - 14:41 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Apr 13, 2020 - 11:45 UTC

Investigating

We are currently observing inbound & outbound MMS delivery delays for a small segment of MMS towards the US & Canada phone numbers.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#187639
Posted Apr 13, 2020 - 00:48 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).