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Delivery delay on Inbound and Outbound SMS towards phone numbers in US and Canada

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 01, 2025 - 10:45 UTC

Investigating

Dear Valued Customer,

Our carrier partner is currently observing Inbound and Outbound SMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#85124
Posted Feb 01, 2025 - 08:55 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).