Maintenance on Plivo CDR DB

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Jul 02, 2023 - 07:32 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Jul 02, 2023 - 07:05 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 02, 2023 - 03:30 UTC

Scheduled

Dear Valued Customer,

We will be performing a planned maintenance activity on our DB cluster that serves CDRs, Recordings and Transcriptions. The maintenance will improve the overall reliability and availability of the Voice platform.

When is the maintenance?
2nd July 2023 03:30 UTC - 2nd July 2023 07:30 UTC
1st July 2023 22:30 PDT - 2nd July 2023 02:30 PDT

What services will be affected?
During the maintenance window CDR processing/retrieval, Recording storage/deletion/retrieval and Transcription storage will be impacted and the requests will be processed with a delay.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
Posted Jun 19, 2023 - 10:23 UTC
This scheduled maintenance affected: Voice API (Recordings, Transcription, CDR (Call Detail Records)).