Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbers
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Nov 18, 2020 - 12:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 18, 2020 - 05:01 UTC
One of our carriers is performing a planned maintenance on their service affecting short-code inbound and outbound SMS in the US towards AT&T phone numbers.

When is the maintenance?
18th November 2020 05:00 UTC - 18th November 2020 12:00 UTC
17th November 2020 21:00 PDT - 18th November 2020 04:00 PDT

What services will be affected?
Short-code Inbound/Outbound SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Posted Nov 17, 2020 - 12:59 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Shortcode SMS, USA & Canada).