Call failures on inbound voice and inbound SMS towards US phone numbers in Fresno, CA

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Apr 01, 2020 - 02:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 01, 2020 - 00:29 UTC

Identified

Our carrier partner is observing minor inbound voice and inbound SMS failures towards US phone numbers in Fresno, CA. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#186987
Posted Mar 31, 2020 - 09:05 UTC