Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US and Canada phone numbers.

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Dec 31, 2021 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 31, 2021 - 06:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS towards the US and Canada phone numbers. During this maintenance there could be a delay in delivery of regular SMS.

When is the maintenance?
30th December 2021 22:00 PDT - 30th December 2021 23:00 PDT
31st December 2021 06:00 UTC - 31st December 2021 7:00 UTC

What services will be affected?
Two-way Regular SMS.

What is the impact?
SMS delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#69175
Posted Dec 31, 2021 - 04:16 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).