Delivery delay on inbound SMS/MMS towards US phone numbers : Stockton CA

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Nov 09, 2022 - 15:15 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing inbound SMS/MMS failures for small segment of phone numbers in US : Stockton CA region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#10510
Posted Nov 09, 2022 - 09:12 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).