Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards the US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Feb 20, 2024 - 18:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2024 - 04:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way SMS towards the US phone numbers in the Dallas region. During this maintenance, there could be a delay in the delivery of SMS.

When is the maintenance?
20th February 2024 04:00 - 20th February 2024 18:00 UTC
19th February 2024 20:00 - 20th February 2024 10:00 PDT

What services will be affected?
Inbound/outbound SMS

What is the impact?
During this maintenance window, customers could experience possible latency with both Inbound and Outbound SMS.

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#53156
Posted Feb 19, 2024 - 13:03 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).