Scheduled Maintenance : Service degradation on Inbound/Outbound tollfree SMS towards US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.

Posted Nov 09, 2024 - 01:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 08, 2024 - 19:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way toll-free SMS towards US phone numbers. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
8th November 2024 19:00 - 9th November 2024 01:00 UTC
8th November 2024 11:00 - 8th November 2024 17:00 PDT

What services will be affected?
Inbound/outbound toll-free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#76223

Posted Nov 08, 2024 - 11:56 UTC

This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).