Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards US phone numbers : T-Mobile

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted May 09, 2024 - 09:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 09, 2024 - 05:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS/MMS towards US, T-Mobile phone numbers. During this maintenance, there could be a delay in the delivery of SMS/MMS.

When is the maintenance?
9th May 2024 05:00 UTC - 9th May 2024 9:00 UTC
8th May 2024, 22:00 PDT - 9th May 2024, 02:00 PDT

What services will be affected?
Two-way SMS/MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Support portal: https://support.plivo.com/hc/en-us
#61312
Posted Apr 30, 2024 - 23:53 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).